Consensus
Virtual Care
Symposium 2020
Crossing the Virtual Chasm:
Rethinking Curriculum, Competency, and Culture in the Virtual Care Era
Symposium occurred on Thursday, September 10th, 2020.
Recorded sessions are available for viewing under "Resources".
Agenda
Telehealth has revolutionized healthcare as COVID-19 has swept through the world. Though its benefits are undeniable, it brings unique challenges and barriers as healthcare professionals, supervisors, and learners have had to navigate their way through education in a virtual environment.
In this symposium, we addressed the challenges, workflows, strategies, and best practices in telehealth-enabled education through lively discussion among experts from around the country on how academic medical centers and professional organizations across the country are navigating the challenges to the traditional approach of medical education in a virtual world.
Panel 2: Rethinking Assessment: When Virtual Care is the Vehicle and the Environment of Practice
Panel 3: Survival of the Fittest: Adapting Teaching and Learning in a Virtual Care Environment
Break
Panel 4: Play like a Pro: Best Practices for Virtual Care Education
2:20-2:30 PM EST
1:25-2:20 PM EST
2:30-3:20 PM EST
3:25-4:15 PM EST
4:20-5:00 PM EST
Panel 5: Keeping the Patient in the Center: The Impact of Virtual Care on Patient Experience
Panel 1: Strengthening Your Core: Defining Competencies for Telehealth Education
Welcome and Introductions by Lee H. Schwamm, MD,
Exec Vice Chair Neurology | Director, Center for TeleHealth [Mass General Hospital]
Vice President, Virtual Care | Digital Health
[Mass General Brigham]
Professor of Neurology
[Harvard Medical School]
12:00-12:20 PM EST
12:25-1:20 PM EST
5:00 PM EST
Closing remarks by Lee H. Schwamm, MD
About Mass General Center for TeleHealth
The Center for TeleHealth puts Mass General at the forefront of a national shift toward providing patients and the community high-quality, convenient virtual care options to augment the traditional ways in which medical care will be delivered.
​
Users of the telehealth service communicate, collaborate and share their information remotely using familiar and easy to use tools. These tools allow providers to interact with patients—and each other—in a way that is most convenient and best suited to the patient's medical needs.
The Mass General Center for TeleHealth’s mission is to enable more personal, more affordable and more efficient ways of giving care that unleashes the expertise and creativity of our providers and supports the gathering of patients and providers at the times and places best suited to their needs.
Crossing the Virtual Chasm:
Rethinking Curriculum, Competency, and Culture in the Virtual Care Era
Symposium occurred on Thursday, September 10th, 2020.
Recorded sessions are available for viewing under "Resources".
Agenda
Telehealth has revolutionized healthcare as COVID-19 has swept through the world. Though its benefits are undeniable, it brings unique challenges and barriers as healthcare professionals, supervisors, and learners have had to navigate their way through education in a virtual environment.
In this symposium, we addressed the challenges, workflows, strategies, and best practices in telehealth-enabled education through lively discussion among experts from around the country on how academic medical centers and professional organizations across the country are navigating the challenges to the traditional approach of medical education in a virtual world.
Panel 2: Rethinking Assessment: When Virtual Care is the Vehicle and the Environment of Practice
Panel 3: Survival of the Fittest: Adapting Teaching and Learning in a Virtual Care Environment
Break
Panel 4: Play like a Pro: Best Practices for Virtual Care Education
2:20-2:30 PM EST
1:25-2:20 PM EST
2:30-3:20 PM EST
3:25-4:15 PM EST
4:20-5:00 PM EST
Panel 5: Keeping the Patient in the Center: The Impact of Virtual Care on Patient Experience
Panel 1: Strengthening Your Core: Defining Competencies for Telehealth Education
Welcome and Introductions by Lee H. Schwamm, MD,
Exec Vice Chair Neurology | Director, Center for TeleHealth [Mass General Hospital]
Vice President, Virtual Care | Digital Health
[Mass General Brigham]
Professor of Neurology
[Harvard Medical School]
12:00-12:20 PM EST
12:25-1:20 PM EST
5:00 PM EST
Closing remarks by Lee H. Schwamm, MD
About Mass General Center for TeleHealth
The Center for TeleHealth puts Mass General at the forefront of a national shift toward providing patients and the community high-quality, convenient virtual care options to augment the traditional ways in which medical care will be delivered.
​
Users of the telehealth service communicate, collaborate and share their information remotely using familiar and easy to use tools. These tools allow providers to interact with patients—and each other—in a way that is most convenient and best suited to the patient's medical needs.
The Mass General Center for TeleHealth’s mission is to enable more personal, more affordable and more efficient ways of giving care that unleashes the expertise and creativity of our providers and supports the gathering of patients and providers at the times and places best suited to their needs.
Speakers
Proud to bring subject matter experts from across the country
Moderated By:
Lee H. Schwamm, MD
Exec Vice Chair Neurology | Director, Center for TeleHealth [Mass General Hospital]
Vice President, Virtual Care | Digital Health [Mass General Brigham]
Professor of Neurology [Harvard Medical School]
Speakers Include:
Marcy Bolster, MD
Massachusetts General Hospital
John Scott, MD
University of Washington
Shruti Chandra, MD
Thomas Jefferson University
Laura Christopherson
Mayo Clinic
John Co, MD
Massachusetts General Brigham
Bart Demaerschalk, MD
Mayo Clinic College of Medicine and Science
Susan Edgman-Levitan, PA
Massachusetts General Hospital
Christine Doss Esper, MD
Emory University School of Medicine
Elissa Hall EdD, MD
Mayo Clinic College of Medicine and Science
Sarah Hampton
Association of American Medical Colleges
Emily Hayden, MD, MHPE
Massachusetts General Hospital
Toyia James-Stevenson, MD
IU Health
Aditi Joshi, MD
Thomas Jefferson University
Elizabeth Krupinski, PhD
Emory University School of Medicine
Neel Naik, MD
Weill Cornell Medicine
Christopher Sharp, MD
Stanford Health CARE
Ambar Kulshreshtha, MD
PhD
Emory University School of Medicine
Margrit Shoemaker, MD
Geisinger Commonwealth School of Medicine
James Marcin, MD
MPH
UC Davis Health
Amy Seegmiller Renner, PhD
Mayo Clinic College of Medicine and Science
Aswita Tan McGrory, MBA, MSPH
Massachusetts General Hospital
Christian Dankers, MD, MBA
Massachusetts General Hospital
Ronald Weinstein, MD
University of Arizona
Daniel West, MD
Children's Hospital of Philadelphia
Kelley Wittbold, MD
Massachusetts General Hospital
Julian Genkins, MD
University of California, San Francisco
Andrea Borondy Kitts
Lahey Hospital and Medical Center
Contributors
Symposium made possible in part by a gift from Lois and Georges De Menil
In Conjunction With:
Resources
Video Recording: Panel 1
Video Recording: Panel 2
Video Recording: Panel 3
Video Recording: Panel 4
Video Recording: Panel 5
